Feed on
Posts
Comments

THE GHOST IN THE MACHINE
The Times looks at the hunt for a live customer service person:
Many consumers have developed any number of tricks for reaching a sentient being. Mr. Weinstein and others have discovered a number of techniques for outwitting the automation to reach a human, especially when confronted with the labyrinthine menus that accompany […]

Read Full Post »

Bad Behavior has blocked 14488 access attempts in the last 7 days.