Comments on: LOL http://susiemadrak.com/2008/04/25/07/37/lol-2/ Keeping a jaundiced eye on the corporate media. Fri, 29 Aug 2008 21:01:12 +0000 http://wordpress.org/?v=2.6 By: Ron http://susiemadrak.com/2008/04/25/07/37/lol-2/#comment-141871 Ron Sat, 26 Apr 2008 00:19:51 +0000 http://susiemadrak.com/?p=24624#comment-141871 I tried to get some notice of this in the past. At my agency, all IM (computer, communications, etc) is being outsourced to Lockheed of all places. In just a couple of weeks, if paper jams in the photocopier, I'll have to file a 'help desk ticket' with Lockheed in Alabama (I'm in New Mexico). Depending on how much someone (it was never well explained who) rated (platinum, gold, silver) the importance of my activities for the organization, someone at Lockheed will eventually place a call to a contractor here in New Mexico (perhaps even located in my building, perhaps even on the same floor) to go unjam the paper block. If you're rated 'silver' response may be as long as two days (may be? yeah right). I am absolutely prohibited from opening the machine and removing the jammed paper myself (they are considering locking all doors to the IM area so that workers can't circumvent their 'efficient' system and contact a human being directly). A requirement by Lockheed before they'd take the contract? The agency had to replace ALL computers, monitors, scanners, phones, servers, copiers . . . everything digital for 35,000 employees in hundreds of locations worldwide. Who are we buying the replacements from? Why Lockheed, of course. I tried to get some notice of this in the past. At my agency, all IM (computer, communications, etc) is being outsourced to Lockheed of all places. In just a couple of weeks, if paper jams in the photocopier, I’ll have to file a ‘help desk ticket’ with Lockheed in Alabama (I’m in New Mexico). Depending on how much someone (it was never well explained who) rated (platinum, gold, silver) the importance of my activities for the organization, someone at Lockheed will eventually place a call to a contractor here in New Mexico (perhaps even located in my building, perhaps even on the same floor) to go unjam the paper block. If you’re rated ’silver’ response may be as long as two days (may be? yeah right). I am absolutely prohibited from opening the machine and removing the jammed paper myself (they are considering locking all doors to the IM area so that workers can’t circumvent their ‘efficient’ system and contact a human being directly).

A requirement by Lockheed before they’d take the contract? The agency had to replace ALL computers, monitors, scanners, phones, servers, copiers . . . everything digital for 35,000 employees in hundreds of locations worldwide. Who are we buying the replacements from? Why Lockheed, of course.

]]> By: sister of ye http://susiemadrak.com/2008/04/25/07/37/lol-2/#comment-141813 sister of ye Fri, 25 Apr 2008 13:12:02 +0000 http://susiemadrak.com/?p=24624#comment-141813 Bush is very efficient in his true goal (as you noted) of steering profits to political contributors. Screwing up government agencies and keeping them from helping the general public is also a feature, not a bug. Bush is very efficient in his true goal (as you noted) of steering profits to political contributors. Screwing up government agencies and keeping them from helping the general public is also a feature, not a bug.

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