Customer service

So my friend and I went to this neighborhood brunch place yesterday. One of the main attractions was that they advertised that they start serving brunch at 9 a.m. Very few places around here serve food that early, with the exception of the one remaining diner, and the food there is overpriced and meh. A profile in the local paper sounded like it would be good, so we went.

On the outside, it looked promising. It was all done up like a real Irish pub, but once we got inside, it had all the ambiance of a church basement, circa 1965. There were real tablecloths at least, but our tabletop was covered with a thin glass square that kept sliding off.

We asked for tea, and the waitress shrugged and said, “If we have it.” Even though it said it was served free with brunch, right on the menu. That took a while; it was finally delivered, with no spoons, a quart container of half and half and a bowl of sugar with a spoon sticking out.

We ordered food, which arrived 45 minutes later. (We finally saw the chef arrive, about 25 minutes after we ordered.) I have to say, though, the food was really good. My friend said, “Maybe the chef overslept with daylight savings time.”