You know, the thing I despise the most about the current corporate theology is the idea that people should be working at 100%, every minute they’re at work. That’s crap, people don’t work that way. Energy levels ebb and flow, concentration wanders. You can’t just divide tasks by the number of hours in a day and come up with a formula — we’re human beings, not machines.
Law of physics: Anything used to its full potential will break.