You might want to call and let them know how you feel about this.
Time-Warner customers
4 thoughts on “Time-Warner customers”
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You might want to call and let them know how you feel about this.
Comments are closed.
I’ve worked in Call Center Hell and don’t doubt for one minute this happened. Most call centers have ridiculous rules and metrics. This is SO SAD!
I feel sorry for the supervisor as well – he/she may have been under extreme pressure over call performance and under-trained in this type of situation. Nonetheless – you’d think basic empathy would have prevailed.
Simply a prime example of 1% morality. Workers are animals not worth investing the time on.
Not all Time Warner sites are the same, I worked for Time Warner Cable in Queens, NY and the company trained, at their expense, several employees in CPR as well as using a defibrilator which is on site at all times.