So they’re all over the neighborhood, signing people up for FIOS. One nice young lady banged on my door yesterday and said, “My manager sent me out here yesterday to find out why you don’t want to sign up.”
“You want to know? Fine, I’ll tell you,” I said. “Because Verizon handed over everyone’s personal data to the federal government without a warrant.”
She looked at me. “Yeah, that’s a good reason.”
“Damn straight, it’s a good reason.”
She kept trying. I told her contract employees with no benefits were another reason.
“The people who do the installations are all union employees with benefits,” she said.
“Yeah? How about the people who will be answering service calls?”
“I’m pretty sure they are, too.”
I looked at her. “Now, you know I’m going to call and check on that, right? Because they’re not.”
Then she started telling me about the $300 gift card I would get with a two-year contract. “Uh huh. And by then, you’re the new monopoly and you’re free to jack up the rates,” I said.
“Oh no, we’re regulated. Not like Comcast.”
“Yes, and your company is lobbying even as we speak to try to change that.”
She said she didn’t understand why I didn’t “want to save money.” I told her when I had Verizon DSL, the service from their contract workers was the worst I’d ever had. (I didn’t tell her that one of them told me, “We don’t care because we don’t have to. That’s the company motto.”) I remember at one point, I went three weeks without service, and they couldn’t figure out why.
Plus, you know how it is. You have to change all the mailing list stuff under your old address, and it’s a pain in the ass. As much as I hate Comcast, and as much as I suspect Comcast is also BFF with the NSA, I don’t know for sure. Yet.
I imagine the salespeople get some kind of bonus for signing up the entire block, but oh well.