Help Wanted
Jun 28th, 2005 at 1:05 pm by Susie
The only changes: I got a new mouse, I cleaned out my temp file and I defragged my hard drive. None of this should have presented a problem, but now my sound card has stopped working.
Any suggestions? I have Win2ooo, by the way.



turn up your speakers?
My computer does not recognize a sound card. It has nothing to do with the speakers.
There may be an IRQ conflict between the new mouse and the sound card. You can try using the old mouse (if you have it) and rebooting, and seeing what happens.
You could also try various dark juju like: deleting the driver and letting the system re-recognizeit, downloading a new version of the driver from the Internets, or moving the sound card to a different PCI slot.
Can’t tell what the sound card is, so I can’t reload the driver. I opened the box and reseated what I could, but the sound card wouldn’t budge and I can’t read anything on it.
The old mouse is the one that completely screwed everything up, so I’m loathe to plug it back in.
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/72602/wo/KF4oBOwWm9JK3Q58ZlG2QXxoiZH/0.0.11.1.0.6.23.1.3.1.0.0.0.1.0
(sorry, couldn’t resist)(I’m a bad man)
If that doesn’t work for ya, definitely check for an irq conflict, that’s very likely what’s wrong. What kind of machine? Win2000, aside from the security issues, is generally pretty stable.
Susie,
I have no idea, really, how technological you are so forgive me if this sounds like I’m treating you like a neophyte.
The IRQ or memory conflict is PROBABLY right. Go to control panel, double click on SYSTEM, go to the HARDWARE tab, and click on DEVICE MANAGER.
Then expand the appropriate device types. Right click on the ones you have and look for a RESOURCES tab. That should like the relevant information and help us troubleshoot it. If a device doesn’t have a resources tab, that means something is rotten in Denmark, but report that too.
Another option is to roll back your update IF THE NEW MOUSE INSTALLED ANYTHING. Try this: Go to START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, SYSTEM RESTORE.
This will probably mean that your new mouse won’t work properly. One step at a time.
Dave From Battlefield
1) No conflicts. 2) It says I have no sound devices. 3) No system restore. 4) My tech sensei says it’s an integrated chip and he has to lay hands on it.
- What kind of mouse is it (and by that, I mean both brand name and/or model number, and its connection mechanism. That is, is it a PS2 mouse, a USB mouse, or (God forbid!) a comm port mouse)? What was the old mouse?
- Have you tried to ‘Discover New Hardware’ (done from within ‘Control Panel’ ‘Add New Hardware’.)
- Is the PC a brand name (Dell, Compaq, etc.) or a no-name?
If device manager shows any strange generic or unknown devices sometimes you can pull ‘em, power cycle, and pray that Windows figures it out on the way back up.